This video from Jay Arthur (author of Lean Six Sigma Demystified) connects Pareto charts and fish bone diagrams, and succinctly explains how the "5 whys" can be used to complete the cause-and-effect chart.
Friday, March 20, 2015
Pareto Charts & Fish Bone Diagrams
Xia makes an important connection in today's discussion board between Pareto charts and cause-and-effect (or fish bone) diagrams. She proposes that fish bone diagrams can be used to dig into the top problem(s) identified in a Pareto chart for the purpose of conducting root cause analysis. This is absolutely correct. The combination of Pareto charts and fish bone diagrams is a powerful quality assurance tool.
This video from Jay Arthur (author of Lean Six Sigma Demystified) connects Pareto charts and fish bone diagrams, and succinctly explains how the "5 whys" can be used to complete the cause-and-effect chart.
This video from Jay Arthur (author of Lean Six Sigma Demystified) connects Pareto charts and fish bone diagrams, and succinctly explains how the "5 whys" can be used to complete the cause-and-effect chart.
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